Customer support trainer for Swedish fintech company

Recruitas AB

The Trainer role is vital for delivering high-quality pre-process and process training to new hires, ensuring they are well-prepared for their roles. This position focuses on upskilling and updating the project knowledge of BAU teams, using effective learning methodologies to enhance overall performance. By running PKTs and collecting evidence for knowledge improvement, the Trainer contributes to continuous development and operational excellence. This role is crucial in maintaining a...