Customer Support Agent with Swedish

DKR

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Position: Customer Support Agent

Work model: On-site

Location: Riga, Latvia

Employment type: full-time or part-time (minimum 20 hours a week)


DUTIES AND RESPONSIBILITIES:

Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
Record case resolutions in the contact center...