Business Process Manager - Customer Relationship Management

Volvo Business Services AB

The Global Headquarters for Volvo Financial Services is seeking an experienced Business Process Manager to develop the vision and roadmap for our Customer Relationship Management (CRM) integration and implementation.

What you will do
•    Analyze, design and optimize business processes specifically related to customer interactions, leveraging CRM systems to improve customer experience and overall business performance by streamlining workflows and data management.
•    Evaluate...