PRODUCT OWNER – CX MEASUREMENTS
Job DescriptionThe Consumer Direct Interaction - Experience Organization (CDI XO) team is looking for a Product Owner - CX Measurements. You will play a pivotal role in shaping the interactions between a company and its Consumers, with a focus on enhancing satisfaction, loyalty, and advocacy. You will analyze feedback and collaborate with various stakeholders in the organization, developing CX measurements strategies to deliver exceptional service and address pain points.
You'll need to...